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On-line Guide: Troubleshooting: Common tech issues during your stay

Posted Nov 2018 in Guest Info

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Troubleshooting: Common tech issues during your stay

We’re here to help, but oftentimes tech issues are solved by working through a few issues quietly and methodically, without the pressure of someone waiting on the phone for you to do a,b,c. So, in case this helps our guests, along with the Pebbles folder with you where we provide instructions on every appliance from tech to the washing machine, here’s our quick fix guide to tech issues that has fixed problems for guests in the past.

Common fixes are these:

Internet issues

No Wi-Fi connection:

Incompatible devices:

Sometimes for individual devices (such as those from the USA or Canada), the router may not be compatible with it, and unfortunately with some routers this cannot be changed. In which case if you get in touch with us we can have our IT manager investigate, and we can provide an Ethernet cable on request if your device has an Ethernet port.

TV issues

Cable TV not working:

‘No signal’ displayed on TV:

Troubleshooting Guide



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